How do I reset my password?
On the login screen, tap "Forgot password?" and enter your email. You'll receive a reset link within a few minutes.
Help Center
Support
Find answers below or email us directly. We usually respond within one business day.
Contact Support
Cannot find an answer? We are here to help.
Account
How do I delete my account?
Go to Profile -> Delete Account in the app. This permanently removes all your data within 30 days.
Can I use BodyRecomp on multiple devices?
Yes. Your data syncs across devices. Log in with the same account on any iOS or Android device.
Subscriptions
How do I cancel my subscription?
Manage subscriptions through your App Store (iOS: Settings -> [your name] -> Subscriptions) or Google Play (Play Store -> Menu -> Subscriptions) account.
I was charged but cannot access premium features.
Open the paywall or renewal screen in the app and tap Restore Purchases. If that does not work, contact us with your receipt.
Do you offer refunds?
Refunds are handled by Apple or Google. Contact Apple Support or Google Play Support directly to request a refund.
Calculators
Why does my FFMI look different on other calculators?
Small differences are normal due to rounding and whether the tool uses raw or normalized FFMI. Our calculator uses the normalized formula from Kouri et al. (1995): FFMI + 6.1 x (1.8 - height in m).
How accurate is the TDEE calculation?
TDEE calculators are estimates. If your weight is not changing as expected after 2-3 weeks, adjust your TDEE by +/- 100-200 kcal. Activity level is the biggest source of error.